Privacy Policy

1. Basic policy

We comply with Japan’s Act on the Protection of Personal Information (the “Act”) and other applicable laws and guidelines, and we obtain and handle personal information properly.

2. Business operator

Name

Global AI Inc.

Representative

Koji Hayashi, CEO

Address

177 Toyoba-Nagarekawa, Toyoyama-cho, Nishikasugai-gun, Aichi 480-0202, Japan

3. Information we collect

We collect the following information.

• Information you enter in the contact form: your name, company name, email address, type of enquiry, and message
• Information you give us when you contact us by phone: your name, contact details, and the content of your enquiry
• Information recorded automatically when you view this website: IP address, type of browser and device, pages viewed, the referring page, and identifiers stored in your browser (see section 8)

4. Purposes of use

We use personal information received through the contact form or by phone for the following purposes.

• Replying to enquiries and consultations
• Sending materials, and contacting you about free trials, quotations and proposals
• Communications incidental to the above

We use information recorded when you view this website to understand how the website is used, to improve its display and content, and to operate it stably.

We may change the purposes of use within a scope reasonably considered to be related to the purposes before the change. If we do, we will announce it on this page.

5. Provision to third parties

We do not provide personal information to third parties without your prior consent, except in the following cases.

• When required by laws and regulations
• When necessary to protect a person’s life, body or property and it is difficult to obtain your consent
• When particularly necessary to improve public health or promote the sound growth of children and it is difficult to obtain your consent
• When it is necessary to cooperate with a national or local government body, or a party entrusted by one, in carrying out duties prescribed by law, and obtaining your consent is likely to interfere with those duties

Entrusting the handling of personal information within the scope necessary to achieve the purposes of use, and providing it as part of a business succession such as a merger, are not provision to a third party.

6. Outsourcing

We outsource work such as the operation and maintenance of this website and the receipt and management of enquiries to external service providers, and may entrust the handling of personal information to them within that scope. In that case we exercise necessary and appropriate supervision so that personal information is managed securely.

7. Security measures

We take necessary and appropriate measures to prevent leakage, loss or damage of personal information and otherwise manage it securely, and we exercise necessary and appropriate supervision over the staff who handle it. For details of the measures, please contact us as described in section 12.

8. Access records and external services

Access records

To understand how this website is used, it sends the pages viewed, the referring page, which version of content was shown and button clicks, and identifiers stored in your browser’s storage (local storage and session storage) to the system that operates this website. These identifiers distinguish visits from the same browser and do not identify a specific individual on their own. The website may also store display-related information in your browser, such as which version of content is shown and your scroll position. You can delete this information from your browser settings.

External services

• Web fonts: this website uses Google Fonts provided by Google LLC. When fonts are loaded, information such as your IP address is sent to Google. Please see the Google Privacy Policy.
• Website delivery: the pages, images and other files of this website are delivered from an external cloud service, and when you view them, information such as your IP address is sent to the servers of the provider of that service.
• Instagram: this website contains links to Instagram and introduces posts from it. Handling of information on the linked service follows the policy of its provider.

If we introduce new tools such as access analytics, we will announce it on this page.

9. Services provided by operators outside Japan

The external services in section 8 include services provided by operators located outside Japan, and information may be handled on servers outside Japan.

10. Retention period

We keep personal information for the period necessary to achieve the purposes of use and delete it by appropriate means when it is no longer needed.

11. Requests for disclosure, correction, suspension of use and others

If you or your representative request notification of the purposes of use, disclosure, correction, addition or deletion, suspension of use or erasure, suspension of provision to third parties, or disclosure of records of provision to third parties, of retained personal data, we will confirm that the request comes from you and respond without delay in accordance with the Act. We will explain the procedure when you contact us as described in section 12.

12. Enquiries and complaints

For enquiries, requests and complaints about our handling of personal information, please contact us below.

Contact

Global AI Inc.

Phone

0586-48-6667 (Mon–Fri 10:00–18:00, Japan time)

Form

Contact form

13. Links to external websites

The handling of personal information on external websites linked from this website (such as the online shop “LUXURY SCENT” and Instagram) is governed by the privacy policy of each website.

14. Changes to this Policy

We may revise this Policy in response to changes in laws or to a review of our handling. The revised Policy applies from the time it is posted on this page.