FAQ

Frequently asked questions about
scent & spatial branding

48 frequently asked questions about Global AI's commercial and personal aroma diffusers — pricing, scents, the process, supported industries and more. For anything not listed, please feel free to contact us.

Company profile (Toyoyama, Aichi)

Company name
Global AI Inc.
Representative
Koji Hayashi, CEO
Address
177 Toyoba-Nagarekawa, Toyoyama-cho, Nishikasugai-gun, Aichi 480-0202, Japan
Phone
0586-48-6667
Hours
Mon–Fri 10:00–18:00 (closed weekends)
Business
Commercial aroma diffuser rental / essential oil sales / operation of the personal EC site "LUXURY SCENT"
Instagram
@luxury_scent_jp

Diffuser rental & subscription plans

What is the commercial aroma diffuser rental?

A service for stores and facilities that rents the diffuser unit and delivers essential oils on a regular schedule. It is used by professionals who care about spatial impression — car dealers, hotels, relaxation facilities, model rooms and more. We support you consistently from setup to aftercare.

How much is the commercial rental?

Three plans are available, by the scale of the space. Small (up to 100 m²): setup ¥15,000 (incl. tax ¥16,500), monthly from ¥18,000 (incl. tax ¥19,800). Middle (up to 300 m²): setup ¥30,000 (incl. tax ¥33,000), monthly from ¥30,000 (incl. tax ¥33,000). Large (up to 1,000 m²): setup ¥50,000 (incl. tax ¥55,000), monthly from ¥40,000 (incl. tax ¥44,000). The setup fee covers installation, adjustment and call-out; the monthly fee covers equipment rental, aroma oil and scheduled maintenance. Monthly fees vary with the installation environment and operating hours, so please contact us for details.

Can individuals use it?

Yes. Individual customers can also take out a rental contract.

Where can I buy the "LUXURY SCENT" car aroma diffuser?

You can buy it at our EC site (https://luxuryscent.base.shop/). Besides one-off purchase, a subscription plan delivers your favorite scent without interruption.

Is the unit a rental rather than a purchase?

The unit is available on a rental basis. You can get started with a low initial cost and leave maintenance to us.

Is there a minimum contract period?

The minimum contract period is one year. A two-week free trial comes first, so you can judge the scent and how the unit works before committing.

Essential oils, scents & products

What scents are available?

We offer a rich lineup including hotel scents, designer-brand scents and curated picks. We propose the best scent for your industry and space concept.

How good is the scent quality?

We achieve quality on par with the scents used by the world's finest hotels and luxury boutiques, through in-house developed and curated essential oils.

Can I choose the scent and get advice?

Yes. We learn your space size, industry and concept, then our scent professionals propose the best fragrance. We also handle scent changes after setup.

Do you have original scents or ones close to specific brands?

We offer a lineup inspired by designer-brand and luxury-hotel scents. Please contact us for detailed scent variations.

Can the scent intensity be adjusted?

Please contact us about adjusting to your space size and preference. We propose the best setting at installation.

Can I use it with pets or small children?

Some care may be needed depending on your environment. For peace of mind, please contact us beforehand with any concerns.

How long does the scent last?

It varies with the unit settings and the size of the space, but scheduled oil refills keep the intensity consistent.

How many scents are available?

More than 100 scents, proposed to match the concept and purpose of your space.

Setup & Support

What is the setup process?

1) Contact us via the form → 2) Consultation and scent proposal (we ask about space size, industry and concept) → 3) Installation by our specialists → 4) Oil subscription and aftercare.

Do I need to install or maintain it myself?

No. From installation to scheduled oil replacement, scent professionals support everything. No tedious management required.

Is there support after setup?

We fully support you from setup to aftercare, handling issues or scent changes anytime.

What areas do you cover?

Nationwide. We serve shops and facilities from Hokkaido to Okinawa, whatever the industry or the scale. No construction is needed, and depending on the area we combine visits with delivery.

Are quotes free?

Yes. Consultation and quotes for commercial rental are free. Please feel free to contact us via the form.

How long does setup take?

From application through consultation, scent proposal and installation, you can typically be up and running in one to two weeks. The exact timeline depends on the scale of the space and your requirements.

Is any construction work required?

Generally no. We offer a wide range of units — from ones that simply plug into an outlet to battery-powered models — so you can use them without damaging your interior.

Hotel scenting, car aroma & space design use cases

What industries use it?

It is used across a wide range of industries that value spatial impression — car and luxury dealers, hotels and inns, relaxation, massage and beauty salons, model rooms and real estate showrooms.

Why does a space need scent?

Scent is one of the elements that define a space's impression. By adding the 'final piece' of scent to a space that still feels lacking even after the lighting and furniture are set, you can heighten the sense of luxury and the guest experience. This is why the world's finest hotels and luxury brands pay such careful attention to scent.

What are the benefits for car dealerships?

Adding a refined scent to a luxury-car space dispels its impersonal feel and elevates the overall impression and buying experience.

What are the benefits for hotels and inns?

Scent can unify your brand world from lobby to guest room, helping create spaces guests want to return to.

What are the benefits for relaxation salons?

A scent that guides deep relaxation raises treatment satisfaction and comfort.

What are the benefits for model rooms and showrooms?

Adding a scent that evokes everyday quality to viewing spaces, where first impressions matter, supports the closing image.

Which industries have introduced it?

Hotels, commercial complexes, offices and medical facilities, among many others.

Can it be rolled out across multiple sites or floors?

Yes. We can set a different scent per site or per floor, or unify one scent across the whole brand.

Applications & Payment

How do I get in touch?

Please contact us via the form on this site or by phone (0586-48-6667 / Mon–Fri 10:00–18:00).

Can I just ask for advice?

Of course. Feel free to contact us just for advice on a scent for your space or a rough quote. We never push sales.

What payment methods are there?

Please contact us about payment methods. We will explain according to your contract.

Is invoice payment available for businesses?

Please discuss business-customer options when you contact us.

How do I buy from the EC (LUXURY SCENT)?

You can buy from the EC site (https://luxuryscent.base.shop/) as a one-off purchase or subscription.

Company & Other

Tell me about the operating company.

It is operated by Global AI Inc. As scent professionals who produce spatial branding through fragrance, we offer commercial aroma diffuser rental, essential oil sales and EC operation.

What is your address and contact?

177 Toyoba-Nagarekawa, Toyoyama-cho, Nishikasugai-gun, Aichi 480-0202. Phone 0586-48-6667. Hours Mon–Fri 10:00–18:00 (closed weekends).

Who is the representative?

The CEO is Koji Hayashi.

Do you have social media?

We share scent and product news on Instagram (@luxury_scent_jp).

Can I discuss press or partnerships?

Yes. Please contact us via "Press / partnership" in the form.

How is personal information handled?

Personal information received via inquiries is used only for contact and proposals. Please see our Privacy Policy for details.

Can I try it before signing up?

Yes. You can start with a two-week free trial. Please confirm how the scent spreads in your actual space before choosing a plan.

What do the initial and monthly fees cover?

The initial fee covers installation, adjustment and the call-out charge. The monthly fee covers the diffuser rental, the essential oils and regular maintenance.

Can a small shop install it?

Yes. We offer a compact diffuser for spaces up to 100 m² (initial fee from 15,000 yen), with reliable diffusion even in small spaces.

How many scents can I choose from?

We have over 100 scents, and we propose the one that best fits the concept and purpose of your space.

Can it be installed without damaging the interior?

Installation is simply a matter of plugging it in, so it can be used without damaging your interior.

Can I change the scent after signing up?

Yes. You can change it partway through, to match the season or how the space is used.

Is there a minimum contract period?

The minimum period after signing depends on the plan, and we explain it when you apply.

Is a quotation chargeable?

Consultation and quotation for business rental are free. We ask about the size, business type and concept of your space, then propose the best scent and plan.

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